To make transformative changes, we bring together the brightest creative minds in business to provide cutting-edge technology solutions. The design and thinking expertise,along with exceptional customer experience and reviews have proven the effectiveness of the centers. We make sure that our clientscan clearly seea level of improvement in customer satisfaction and loyalty, and a clear progressin business performance.
As experts in contact center business, our goal has always been to make our client’s business a success.
- The benefits to our clients are;
⊃ One Number contact; easy to remember, easy to contact
⊃ High security with advanced recording and storage system
⊃ Quick and easy analysis and monitoringof service performance
⊃ Continual support of business all 24 hours, 7 days per week
⊃ Customer satisfaction as number one priority
⊃ Information analysisforthe improvementof the business
Our Services
24 Hours Services
The benefit of receiving 24/7 service (on-demand)
The availabilityof 24/7 service provision with high customer satisfaction
Providing a way for your customers to contact your business at all times
Allows you to operate at a higher rate and efficiency than your competitors
Enabling you to handle emergency situations
No call is missed and all opportunities are addressed and captured
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Inbound Services
General Inquiry, Complaint Handling, IT Related Inquiry such as (Technical Support/Helpdesk), Event Registration, Reservation Service, Mandarin and English speaking staff, translator, specific tailor-made services, and other services based on your request and requirements.
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Outbound Service
Welcome Membership, Appointment Service, Tele-Survey, Billing Reminder, and other services based on your request and requirements.
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Social care Service
Facebook, Twitter, YouTube, Pantip and other social media platforms through the use of advanced applications to keep track of your business 24/7.
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Data Work
Data Entry, Data Update, Data Cleansing. Report Development and Analytic Report.